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FAQ

  1. Do i need to create an account to shop on venusgifts.com?

    1. No, you can always shop as guest if you prefer. However, creating an account has its benefits of showing order history, having a faster checkout, and overall better experience of purchasing products on venusgifts.com.
  2. What payment methods does venusgifts.com accept?

    1. venusgifts.com accepts all major credit cards including MasterCard, Visa, American Express, Discover and more. In addition, customers can choose to pay with PayPal.
  3. What countries does venusgifts.com ship to?

    1. We ship to all 50 states in the Unites States with free shipping included on all products, with exception to Alaska, Hawaii which will require additional shipping charges. We do not ship to PO boxes.
  4. What shipping methods does venusgifts.com offer?

    1. Currently, we ship all products using United Parcel Service. Expedited delivery is avaiable for an additional fee. For special shipping circumstances please call 818-241-6259.
  5. How soon will I receive my order?

    1. All UPS Ground orders will arrive between 1-5 business days after your order is shipped.

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